1. Confirm what is actually ready to collect
Ask your supplier for the pickup address, contact person, collection hours and date when the packed goods can be handed over. A production completion date and a confirmed collection date may be different.
For a restock order, identify the products you need first. If only part of the order is ready, ask us to compare dispatching that part with waiting for the balance. Keep the quantities for each departure separate so the shipping plan matches the stock you expect to receive.
If several suppliers are involved, use our supplier consolidation guide to plan their ready dates before requesting express dispatch.
2. Make the product easy to identify
Send a product photo or link and a specific English description. For example, “polyester drawstring bags for retail sale” is more informative than “accessories.” This is an illustration, not a customer shipment; use the actual material and purpose of your goods.
Ask the supplier to confirm quantities and values and to flag batteries, liquids or other product features for review before booking. Do not assume that a suitable route for one item also accepts every product in a mixed order.
Keep the shipment information consistent across the commercial invoice, packing information and shipping label. FedEx's customs documentation guidance explains why accurate, consistent information matters. Shipment-specific document requirements need confirmation before dispatch.
3. Use the packed shipment measurements
Request the number of cartons, outer length, width and height of each carton size, and packed weight with units. A product's catalogue dimensions are not a substitute for its shipping carton measurements.
FedEx explains that dimensional weight can determine the charged weight when it exceeds actual weight. Ask which calculation and service conditions apply to your quotation rather than relying on kilograms alone.
If your supplier has not finished packing, send the information available and label it as an estimate. Confirm how the quotation will be reviewed when final measurements are available.
Why can a light carton have a higher shipping weight?
For lightweight goods such as plastic household items or gift accessories, the space a carton occupies can matter more than its scale weight. Dimensional weight is a pricing measure, not the weight of the products themselves.
Illustrative calculation, not a freight quote: suppose one packed carton measures 60 × 40 × 40 cm and weighs 8 kg. If the quoted service uses a divisor of 5,000, its dimensional weight is:
60 × 40 × 40 ÷ 5,000 = 19.2 kg
The 19.2 kg figure is higher than 8 kg, so pricing may use that higher basis before the service’s weight rounding, minimum charges and surcharges. It is not a final billable weight or price. FedEx’s dimensional-weight calculation guidance describes the 5,000 metric divisor and rounding up each measured side; confirm the rules for your specific China-to-USA service. Do not apply this parcel example to every air or ocean quotation.
What to confirm before accepting the quote
- Record the outer dimensions and gross weight for each carton size; keep mixed sizes on separate lines.
- Ask which divisor, measurement rounding and weight rounding the quotation uses.
- Ask how carrier remeasurement could change the charge, and whether fuel, size, handling or delivery surcharges are included.
Send the carton details you already have alongside the product photo and U.S. ZIP code. We can review the quotation basis before you book; estimated measurements should stay clearly marked.
Calculation guidance checked November 7, 2026. This example illustrates the arithmetic only.
4. Define the delivery deadline and handover
Provide the U.S. ZIP code and say whether the destination is a business, home or receiving warehouse. Before booking, confirm the full address, recipient contact and any receiving instructions. A warehouse appointment or reference number should be discussed before dispatch.
If you need the stock by a particular date, say so at the start. Ask whether the estimated transit period starts at supplier collection, warehouse dispatch or carrier acceptance, and whether it ends at arrival or delivery. Do not treat those milestones as interchangeable.
Have the quotation state the service scope, how import charges are handled, and any delivery conditions still awaiting confirmation. An express service name alone does not establish a tax-inclusive delivered price.
5. Agree the next steps before the goods move
Confirm who will arrange collection, whether a warehouse handover is needed, which information must be checked before dispatch and who will share the tracking reference. Give any last changes to quantity, address or ready date to the coordinating team before collection.
Cloud Tiger Logistics can review your shipment details and coordinate pickup, warehouse intake where needed, express dispatch and delivery communication. FedEx is one service channel to discuss, subject to the goods and route; the reference does not imply an official partnership.
For a full request template, use the existing China-to-USA quotation checklist. For a shipment that may suit a different route, compare express, air and ocean options.
Plan your express shipment with Kevin
Start with a product photo or link, China pickup city and U.S. ZIP code. Tell Kevin when the goods will be ready and when you need them. Final measurements can follow.